## Be the hero of your office by picking up everyone else's food orders!

Here's another 'queue-busting' feature from Lunchmate - **Lunchmule**!

Although LunchMate helps reduce queues with its pre-ordering features, you can sometimes end up with lots of customers waiting to pick up their food orders all at the same time. With **LunchMule**, multiple customers within one office location can nominate one colleague to collect all of their food orders. This offers more help with maintaining [social distancing](/content/the-blog/lunchmate-helping-with-social-distancing/index.html) on your premises. It also enables your customers to make more efficient use of their time during their lunch breaks.

### Here's how it works:

- Alice places her order using LunchMate - she receive order number **952**  
- Bob, Carole and Dave all place their LunchMate orders. However, at the order confirmation page they specify that Alice will pick up their orders - by selecting the LunchMule option, and entering Alice's order number **952**  
- Alice will immediately receive requests to become the LunchMule for her colleague's orders and she can agree or decline.  
- Assuming she agrees to become the LunchMule for all these orders, she will pick up the additional food orders when she picks up her own order.  
- Each person will pay for their own food orders  
- You and the team in your restaurant receive all the orders, but can immediately see that they are to be grouped together for a single collection the same order number, but is followed with a  letter  
- Alice picks up all four orders in a single collection - her own order **952**, but also orders **952-a**, **952-b** and **952-c** for Bob, Carole and Dave

The LunchMule process ensures that:

- Everyone placing an order is in agreement to have a single person picking up other people's orders  
- You and your team know these orders should be grouped together ready for quick collection, so there isn't any confusion.

Having a single person pick up multiple orders means fewer people entering your shop. This helps you to process more orders and comply with [social distancing](/content/the-blog/lunchmate-helping-with-social-distancing/index.html).